How well do you know your market?
The content management system is important. But the customer management system is critical
OK Boomer
Hey, there, millennial media person! Do you know what Customer Lifetime Value is and why it’s so important?
Putting Humpty Dumpty together again
How to unpack the newspaper content bundle and reconstitute it as a local network of vertical news products. If newspapers don’t do this, someone else will
Pravda, the U.S.A. edition
Fox News Channel hosts are brazen in their allegiance to Trump and his agenda. It’s as if they work for Pravda, the mouthpiece of the politburo. But behind their pretense of objectivity, mainstream media is no less biased
Bucking the herd, again
In 2018, digital publishers struggled again to make their advertising sales number. The problem is not the market share of Google and Facebook. The problem is the product, and the way it is sold. Here’s what to do about that…
Between a rock and a hard place
Traditional news monopolies had no incentive to invest in the art and science of creating user demand. So when the Internet arrived, users grabbed the chance to go to more interesting places. Can they be persuaded to come back?
Why is local news so boring?
There is an art to telling a story. Even a local news story can be rendered in an attractive way. So why isn’t it?
The horse has bolted
Without access to your personal data, digital media companies cannot give you what you want – or make a buck
